Terms and Conditions of Use me9

In this Terms and Conditions document, the following words and phrases carry the meanings as stated:

• "me9" / "Platform" / "We" — refers to me9 and all services provided through the me9.onl website and its official mobile app.
• "Member" / "User" / "You" — refers to any individual who registers for and uses me9's services.
• "Account" — refers to the personal account registered by a Member on the me9 platform.
• "Wagering" — refers to any real-money betting activity conducted through the me9 platform.
• "Bonus" — refers to free credits, cashback, or any financial incentive granted by me9 to Members.
• "KYC" — refers to the Know Your Customer (KYC) process involving verification of a Member's identity.
• "MYR" — refers to Malaysian Ringgit, the official currency used for all transactions on the me9 platform.

Any reference to gender in this document encompasses all genders. Section headings are for reference only and do not affect the interpretation of the content.

To use the me9 platform, you must meet all of the following eligibility requirements:

• Age 18 years and above on the date of registration.
• A Malaysian citizen or permanent resident currently residing in Malaysia.
• Not on the self-exclusion list of any licensed gambling operator.
• Not represented by a legal guardian stating that you are unable to enter into a binding agreement.
• Never previously banned from using me9 services due to a prior terms violation.

Me9 reserves the right to request proof of eligibility at any time. Failure to provide the required documents within the specified timeframe may result in account suspension until verification is complete. Registration by individuals who do not meet the eligibility requirements is null and void, and me9 reserves the right to freeze and close such accounts without prior notice.

Each individual is only permitted to have one (1) active account on the me9 platform. Holding multiple accounts — whether under different names, email addresses, phone numbers, or payment methods — is strictly prohibited.

When registering an account, you are required to:

• Provide your full name exactly as it appears on your ID card or passport.
• Use an active email address that belongs to you.
• Provide a valid and reachable Malaysia phone number.
• Create a strong password and never share it with anyone.

The KYC verification process will be initiated when you make your first withdrawal or when your account reaches a certain transaction limit. Documents that may be requested include a copy of your MyKad, bank statement, or latest utility bill. All information provided is processed with full encryption and stored securely in accordance with me9's Privacy Policy.

Me9 supports a variety of deposit and withdrawal methods suited to Malaysian users, including FPX bank transfer, TNG e-Wallet, GrabPay, Boost, Maybank2u, CIMB Clicks, and direct bank transfer. All transactions are conducted in Malaysian Ringgit (MYR).

Deposit requirements:

• The minimum deposit amount is MYR 20 per transaction.
• Deposits must be made using a payment method registered in your own name.
• Me9 does not accept deposits from third parties.
• Successfully processed deposits are typically credited to your account within minutes.

Withdrawal requirements:

• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawals are only permitted to a bank account or e-wallet registered under the same name as the me9 account.
• Withdrawals are processed within 15 minutes for fully verified accounts.
• Me9 reserves the right to request additional verification for withdrawals exceeding a certain amount as a security measure.
• Deposits that have not met the bonus rollover requirements are not eligible for withdrawal until those requirements are fulfilled.

Me9 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and exclusive promotions tied to specific sporting events. Each promotion has its own terms as stated on the Promotions page.

General terms applicable to all me9 bonuses:

• Bonuses may only be claimed by eligible Members in accordance with the applicable promotion terms.
• Each bonus has a rollover requirement that must be met before bonus funds can be withdrawn.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• Me9 reserves the right to cancel any bonus if there is evidence of promotional system abuse.
• Claiming multiple or simultaneous bonuses using different payment methods or devices is prohibited.
• Any attempt to exploit the bonus system through opposing bets (arbitrage) or strategies designed solely to meet rollover requirements may result in bonus cancellation and account closure.

All me9 decisions regarding bonuses are final. If you have any questions about a promotion, please contact our support team before claiming it.

All bets placed on the me9 platform are subject to the specific game rules for each product — sports betting, Live Casino, Slot Games, and so on. Detailed rules for each game are available in the relevant help section within the platform.

• Confirmed bets cannot be cancelled except at me9's discretion in the event of a verified technical error.
• Me9 reserves the right to void or adjust wagers in the event of incorrect odds resulting from technical errors or data feed issues.
• Bets placed after an event has ended will be automatically voided and funds returned.
• Minimum and maximum betting limits for each market may vary and will be displayed during the betting process.
• Bets involving insider information, match manipulation, or any form of fraud will be voided and reported to the relevant authorities.

Me9 uses an automated detection system to identify suspicious betting patterns. Accounts identified as being involved in irregular activity may be temporarily suspended pending further investigation.

The following activities are strictly prohibited on the me9 platform and may result in immediate account closure, forfeiture of funds, and legal action:

• Register more than one account using the same or different identities.
• Use automation software, bots, or scripts to interact with the platform.
• Exploit technical errors, software bugs, or system vulnerabilities for personal gain.
• Money laundering or using the me9 platform for any illegal financial activity.
• Deceive, manipulate, or interfere with the platform's payment systems.
• Sharing your account with another individual or allowing someone else to use your account.
• Spread false or misleading information about me9 to other users.
• Engaging in matched betting using multiple accounts to guarantee risk-free profits.

Me9 reserves the right to suspend, restrict, or close any account at any time for reasons including but not limited to:

• Violation of any provision under these Terms and Conditions.
• Failure to submit the requested KYC verification documents within the specified timeframe.
• Activity suspected of involving fraud or money laundering.
• Requests from relevant legal or regulatory authorities.
• Accounts that have been inactive for more than 12 consecutive months.

You may request voluntary account closure at any time by contacting our support team. Prior to closure, all available cash balance in your account (after deducting any bonus that has not met the rollover requirements) will be returned to your original payment method.

Me9 will retain transaction records of terminated accounts for as long as required under applicable laws and regulations.

Me9 takes Member privacy very seriously. All personal data collected during registration and platform use is processed in accordance with Privacy Policy of ours separately.

In short, me9 is committed to:

• Not sell or transfer Members' personal data to third parties for marketing purposes.
• Protecting all data with 256-bit SSL encryption during transmission.
• Store data securely on protected servers, accessible only by authorized personnel.
• Giving Members access to review, correct, or request deletion of their personal data in accordance with applicable laws.

By using the me9 platform, you agree that me9 may share necessary information with regulatory authorities, law enforcement agencies, or relevant anti-fraud bodies when required by law.

Me9 provides its services on an "as is" and "as available" basis. To the extent permitted by applicable Malaysian law:

• Me9 is not liable for any losses arising from service interruptions, technical failures, or internet connectivity issues beyond our control.
• Me9 does not guarantee that the platform will operate without interruption at all times, although we continuously strive to ensure maximum uptime.
• Any betting outcomes made during a confirmed period of technical disruption will be reviewed and resolved fairly based on available system records.
• Me9 is not liable for unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

Me9's maximum total liability to any Member under any circumstances shall not exceed the amount deposited by that Member in the 30 days preceding the liability claim.

Me9 is fully committed to responsible gaming practices and acknowledges that a small number of individuals may experience problems with gambling. We provide the following tools to help Members maintain control over their betting activity:

• Deposit Limit — set a daily, weekly, or monthly deposit limit.
• Loss Limit — limit the amount you can lose within a given period.
• Play Time Limit — set a maximum session time for your play.
• Play Break — suspend your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion — permanently close your account if you feel that gambling is having a negative impact on your life.

All these tools are accessible directly from your account settings. If you need further assistance, please visit the Responsible Gaming for information on professional support resources.

Me9 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this website.

It is your responsibility to review this page periodically to stay informed of the latest version of the Terms and Conditions in effect. The most recent update date will always be displayed at the top of this page.

Your continued use of the me9 platform after any amendments are published will be considered your acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and request a withdrawal of your remaining balance.

Any questions regarding these Terms and Conditions can be submitted to the me9 customer support team via live chat on the platform or our mobile app, available 24 hours a day, 7 days a week.